Website Terms of Use

The company Travel Like A Local is referred hereafter under the name Localers

Preamble


The present Terms and Conditions define the stipulations of access of the services provided by the site www.localers.com, henceforth referred to as « Localers » and the terms of use of the service by the user or client.


All access and/or use of the site Localers implicates the conscious compliance with and full respect of the Terms of Use in their entirety. Therefore, the terms of use represent a contract between Localers and the user or client. If you disagree with any part of the Terms and Conditions, you may not use Localers in any way.


By accepting the present Terms and Conditions, you are consenting to the contract between Localers and, you, the client. Therefore, any violation, infringement, or non-compliance with the various conditions established in the present Terms and Conditions automatically invalidates the contract and voids all booked/purchased services, without notice or refunds and without the possibility of reimbursement of the expenses involved.


Localers reserves the right to modify the present Terms and Conditions at any time, all modification of the Terms and Conditions will be subject of an notice that will appear on the site. . All use of the Localers site following such modifications assumes conscious acceptance of the Terms and Conditions as they appear.

1) Definitions


The terms which appear in the present Terms and Conditions are defined as stated below:


Client refers to all persons, physical or moral having subscribed to one of our paid services in conjunction with Localers and having paid the agreed price.

User refers to Site visitors and users

“Check Out” refers to the possibility to reserve a service proposed by Localers using an electronic mail address (e-mail), without the creation of a personal member’s account.

Service refers to a visit, walk, excursion, private or in group, as advertised on the Site.

Profile refers to all the information provided by the Traveler/Client and the manner of its collation on the site

Site refers to the website www.localers.com

Tour refers to all paid services proposed by Localers, (visits, walks, activities, excursions), that last less than twenty-four (24) hours.

Voucher refers to a receipt of purchase exchangeable against a service. It is provided immediately after the reservation of a service that the client has paid for.

2) Presentation of Localers

The Site sells a selection of tours and activites throughout Europe (are hereafter referred to as Services). Indeed, Localers provides services for tourists, particularly excursions, tours, visits, recreational activities and gastronomical and cultural activities.

3) Condition of access to the site Localers

All users can access the Localers site

3.1 Unsubscribed users of the site Localers

- Any user with an internet connection can access the Localers site at no cost.

- Any cost to the Localers site, including but not limited to, equipment and internet connection are the responsibility of the user.

- Any user who is not an accountholder on the Localers site has only the right to access the data and information available on the site.

- The user does not have the right to download and/or modify the site’s content. Any violation will incur legal consequences.

3.2 Subscribed User/Clients on the site Localers

3.2.1 Conditions of inscription


Creating an account on the Localers site is free of charge. Any charges involving access to the Localers site pertaining to equipment and internet access are the responsibility of the subscribed user. If a user wishes to subscribe to the Localers site, he/she should create a personal account on the Localers site. By creating a personal account, the user accepts the terms and conditions.

In order to create a personal account, the user must complete all required fields on the subscription page on the Localers site.
The information provided by the subscribed user must be exact and up to date.
By creating an account, the user agrees to update his/her personal information.
The information contained in the user’s personal account can be accessed/modified by him/her at all times.
In the case of fraudulent or out of dated account information, Localers reserves the right to legally delete an account without notice to the user.

The user will be informed of the creation of his/her account on the Localers site via an e-mail sent to the address associated with his/her personal account. The user ID and password will also be required in order to allow the subscribed user to access his/her personal account.
The user ID and password assigned to the subscribed user are personal and should not be shared with a third party under any circumstances. The user accepts to keep the user ID and password he has chosen confidential. The subscribed user must take all measures possible in order to protect his password and user ID.

In the event that the user should forget or suspect fraudulent use of his user ID or password, he/she must immediately inform Localers. In this case, Localers will immediately delete both the user ID and password and re-assign a new password and user ID to the subscribed user. Localers is not liable in the case of hacking or fraudulent use of a user ID and/or password.

By booking a service offered on the Localers site, the client accepts the present terms and conditions and certifies that:


1. The client is of legal age and is capable of entering into a contract, thereby agreeing to make any documents necessary to attest to their physical/mental fitness, thus allowing them to participate in the chosen service available. Localers reserves the right to request these documents for all clients, if deemed necessary.

2. The client is sufficiently insured to engage in the activities necessary to participate in a service offered by Localers.

3.2.2 Rights of the subscribed User/Client


The subscribed user has the right to access the contents of the site and his/her personal information. The subscribed user cannot modify the contents of the site. The user must respect the property and intellectual rights of the Localers’ site. The subscribed user may under no circumstances modify the text of the contents or use them in a context which could distort and/or result in prejudice toward their owner.

The contents can be used as many times as the subscribed user wishes within the framework of the present terms and conditions.
Localers advises the subscribed user to save the address bonjour@localers.com in his/her email address book to avoid that Localers’ messages be considered spam.

3.2.3 Duration


Right to use the Localers site is granted to the subscribed user for an undefined duration. Localers reserves the right to deny access to its site at any time. In this case the user will receive an email notice 8 days in advance.

In case of violation of the terms presented above, access to the section designated to subscribed users may be immediately denied without notice. Denial of access, by means of account deactivation, may be either temporary or permanent.

3.2.4 Unsubscribe

The user may unsubscribe from Localers by deactivating his/her account at any time. This can be done on the site page of his personal account. All account deactivations on the Localers site take effect immediately.An unsubscribed user who has deactivated his/her account may still have access to the Localers site under the same conditions as an unsubscribed user described above.

4) Intellectual Property


The Localers site (including all graphics, logos, names, brand names, appointments, tabs, functions, images, sounds, texts....of the Localers site) is the exclusive property of Localers. Localers is a registered trademark.
All partial or complete reproduction of the Localers site is strictly prohibited. All unauthorized reproduction constitutes an infringement subject to legal consequences.


- The contents of the Localers site are the exclusive property of Localers.

- All users have the right to access the contents.

- Content downloaded by a client from the Localers site for off-line use for example, remains the exclusive property of Localers.

- All re-use of the contents by the user for commercial or promotional purposes is strictly prohibited.

- Any violation of the intellectual property rights of the Localers site may be punished by the immediate deactivation of the implicated user’s account.

- Any adaptation or exploitation of the contents by the user are exclusively his own responsibility.

5) Disclaimer

Localers is not liable for any damages, material or immaterial, direct or indirect, which could result from the misuse of the services offered on the Localers site. The information diffused on the Localers site stems from reliable sources. However, Localers does not guarantee the exactitude or pertinence of this information to the voyager. Therefore, the use of information and contents available on the Localers site and any consequences are the sole responsibility of the user.

6) Availability of the site Localers

The Localers site is accessible 24 hours a day, seven days a week with the exception of programmed maintenance interruptions and incidents beyond the control of Localers. Localers reserves the right to interrupt, or modify the access to the Localers site, without obligation to inform the user/client, for any reason deemed necessary by Localers. This interruption does not result in a right to compensation.


Localers will do everything within its means to assure normal access to the Localers site, but may not be held liable in the event of site or server malfunction or any other event which may prevent or limit access to the Localers site.
Localers is not liable in the event of pirating of the Localers site. The user declares acceptance of the inherent characteristics and limits of the internet. Localers may terminate at any time the exploitation of the site. This does not grant the user a right to any compensation—monetary or otherwise. Localers reserves the right to modify the features of the Localers site (by means of addition, deletion, or substitution) to satisfy its technical and legal arrangements.

7) Personal Data

The subscribed user is informed that his/her personal information entered on the site by means of forms are saved by the Localers host server in a way which complies with the law entitled "Informatique et Libertés" from January the 6th of 1978. The electronic file containing the traveller’s information has also been transmitted to the "CNIL".


The personal information of the subscribed user provided in his user account will only ever be used by Localers in order to satisfy the functional needs of the Localers site and will serve solely as proof of electronic communication.
Localers reserves the right to use this data to send commercial messages related to the Localers site or to its associated services to the subscribed voyager.


The subscribed user has the right can oppose, modify or erase all his personal dates according the Article 34 from the law "Informatiques et Libertés". To use this right, the subscribed user/client must perform the modifications directly on his/her page.

8) Cookies

A cookie may be installed automatically on the user's web browser. The user has the right to access this cookie, withdraw it and make modifications of personal information that have been communicated. To delete cookies, the user must follow the instructions as described by their web browser (found in the tab “Help”)

9) Duration/Suspension/Cancelation

The user/client will be subscribed to the Localers site for an undefined duration. The user may deactivate his/her account at any time, as described in article 3.2.4 as described above. Localers reserves the right to temporarily or permanently suspend or prohibit access to the Localers site to any user/client in case of a violation of the present terms and conditions on behalf of the user.

10) Dispute

The present terms and conditions adhere to French law. In the case of a dispute related to the interpretation, application, termination, or nullity of the present terms and conditions, only courts of competent jurisdiction pertaining to the locality of company headquarters (Paris) will be considered for purposes of litigation, including in the instance of a procedure out of court, regardless of the plurality of defenders.

If you have witnessed an abuse on the Localers site or would like to flag information diffused on the Loclers site please contact our technical staff at : bonjour@localers.com

Terms & Conditions of Sale

1) Scope


You are currently connected to the www.localers.com Web Site (the "Site"), the reservations Site of the company Travel Like a Local. In accordance with French law, we invite you to review the present Terms and Conditions of sale as well as any specific conditions specified on the pages of the Site, governing your use of our Site.

Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these Terms and Conditions of sale, please do not use this Site or make reservations on it. Localers shall be entitled to terminate the Terms and Conditions of sale immediately in case of failure by the Client to comply with any disposition of the Terms and Conditions. In case of termination of the Terms and Conditions by Localers, the Client shall not be entitled to any compensation nor the possibility of a refund of any fees incurred.


The Terms and Conditions of sale define the conditions of sale of Services (as defined below) on the Site edited by the company Travel like a Local (see Legal Mentions) for all Clients.

Definition

Client refers to all persons, physical or moral having subscribed to one of our paid services in conjunction with Localers and having paid the agreed price.

User refers to Site visitors and users

“Fast Check Out” refers to the possibility to reserve a service proposed by Localers using an electronic mail address (e-mail), without the creation of a personal member’s account.

Service refers to a visit, walk, excursion, private or in group, as advertised on the Site.

Profile refers to all the information provided by the Traveler/Client and the manner of its collation on the site

Site refers to the website www.localers.com

Tour refers to all paid services proposed by Localers, (visits, walks, activities, excursions), that last less than twenty-four (24) hours.

Voucher refers to a receipt of purchase exchangeable against a service. It is provided immediately after the reservation of a service that the client has paid for.

By using our Site, you agree to respect the Terms and Conditions, which take effect immediately. Any reservation confirmed on the Site means the full and complete acceptance of these general Terms and Conditions. They are the only applicable conditions.
Localers reserves the right to update or modify these Terms and Conditions of sale at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the modified Terms and Conditions of sale. For this reason, we encourage you to review these Terms and Conditions of sale regularly.

2) Presentation of Localers


The Site sells visits and unique activities outside of the traditional itineraries in Europe (are hereafter referred to as Services). Indeed, Localers provides services for tourists, particularly excursions, tours, visits, recreational activities and gastronomical and cultural activities.

3) Terms of Access of Services by Localers


This site is available for your personal use free of charge (with the exception of your personal internet connection charges), provided the conditions herein described are accepted. Your use of the site constitutes your complete acceptation of the Terms and Conditions .


You agree to only use the Site for legal purposes or for legitimate requests to reserve the Services proposed. All fraudulent use of the Site is strictly prohibited.

3.1 Booking a service

The process of booking a Service on the Site is as follows.

- The user chooses a tour

- The user chooses the number of people who will be present on the tour, which is limited to small groups, as well as the desired date(s) according to availability.

- The full payment will be made online with our secure payment system.

Reservations are considered as effective as soon as the client receives the voucher and not by the confirmation of payment sent by Localers. This voucher is the only proof of payment for the reservation. This voucher should thus be printed and kept by the client who must present it at the departure of the tour. It is the only proof of payment/identification that Localers will accept.

Once the payment is authorized by the client’s bank, a confirmation of the reservation with the voucher attached will be sent to the client. This confirmation contains all the details of the purchase (reservation status, tax, tour name, time, number of people, description, meeting point, guide’s telephone number).


In case the voucher is lost, the client must contact Localers to be issued a new voucher.

3.2 Making changes to Bookings

Changing Tour dates


The client may change his/her reservation as long as the service does not fall under the category of “no modification, no cancellation”
Up until 7 days before tour departure, changing a reservation will not incur any charges unless it is in the “no modification, no cancellation” category. No modifications can be made less than 7 days before the departure. In this case, the Client should cancel the existing reservation and make a new reservation.

In order to apply changes to the reservation, the Client should inform Localers at booking@localers.com. Localers will respond to the demand as soon as possible in order to find a new date. If Localers is notified about the change in time and cannot accommodate it, Localers will reimburse the entire price of the purchase.

Changing Number of People

The client may ask for a reservation change (as long as the service does not fall under the category of « no modification, no cancellation)
The client can change his reservation up to 7 days in advance and may add up to 4 people. This change only works if the capacity of the tour allows it. The client should address all demands to change his reservation by email by writing to booking@localers.com.

Within 7 days before the departure, Localers can no longer carry out the changes. In this case, the Client should make a new reservation.If Localers is notified about the change in time and cannot accommodate it, Localers will reimburse the entire price of the purchase.

3.3 Canceling a Booking

The Client may cancel his entire reservation up until 2 days before the date of the Service. For all of the tours including tickets to the Versailles Palace and Sainte-Chapelle Concert, 10% of the reservation will be retained. Without two days’ notice, Localers will not reimburse the purchase and keep 100% of the reservation. All cancellation requests should be made by mail to booking@localers.com and should include the reservation number, the name of the client, as well as the date. Localers will process the demand as soon as possible.

Any interruption of the tour or activity during the Service, on the part of the client, will not be subject to reimbursement. Any client who arrives late on the day of the excursion will be considered as absent. Absences are not subject to reimbursement, regardless of the reason for the absence.

All processed reservations on the site implicate the the full and complete acceptance of the Terms and Conditions of sale as well as the payment in full of the reservation price.

3.4 Ceding your booking to another person

After a reservation is completed, someone else may participate in the tour in your place free of charge. All sale of a reservation by a person other than Localers is strictly prohibited and will not be recognized as legitimate by Localers.


The assignor(s) must signal the ceding of the reservation via email to Localers at least 3 days before the tour departure, by indicating the precise name(s) and identification information of the assignee and beneficiaries. The beneficiaries must fulfil the same criteria as the assignor in order to take part in the tour.

3.5 Late Arrivals

Any participant arriving more than 30 minutes later than the start of the tour will see his tour canceled and therefore non refundable.

4) Price

The prices mentioned on this Site are stated in euros (€). Unless otherwise indicated, the prices include V.A.T. Service prices are subject to modification without notice and are not guaranteed until the client receives a confirmation. Prices vary according to the number of people per booking.


Specials prices indicated on the site, are only valid on a limited period of time and include a discount comprised between 5 to 15% off the regular price. They are subject to change at anytime and are not guaranteed until the client receives a confirmation.

5) Payment

All payments must be done at the time of booking to validate a reservation. There is no additional cost at the time of booking. We always charge the full amount of the reservation in euros (€).

6) Intelectual Property

The Localers site (including all graphics, logos, names, brand names, appointments, tabs, functions, images, sounds, texts....of the Localers site) is the exclusive property of Localers. Localers is a registered trademark.
All partial or complete reproduction of the Localers site is strictly prohibited. All unauthorized reproduction constitutes an infringement subject to legal consequences.


- The contents of the Localers site are the exclusive property of Localers.

- All users have the right to access the contents.

- Content downloaded by a client from the Localers site for off-line use for example, remains the exclusive property of Localers.

- All re-use of the contents by the user for commercial or promotional purposes is strictly prohibited.

- Any violation of the intellectual property rights of the Localers site may be punished by the immediate deactivation of the implicated user’s account.

- Any adaptation or exploitation of the contents by the user are exclusively his own responsibility.

7) Client Responsibility

All Localers tours are covered by a professional cover insurance as required by law, which covers bodily, material, and immaterial harm which could befall the clients of a tour following shortcomings or failure of Localers’ services. The client is encouraged to consult his/her insurer for all complementary coverage from which he/she wishes to benefit.

8) Localers Liability

Localers shall not be liable for any damages, material or immaterial, direct or indirect, that may arise from , or due to, the fault of the Client (i.e. ignoring security information given by the guide) during an excursion or service provided by Localers.
The client may not request reimbursement or refunds if cancellation of a tour is the result of any act, event or circumstances not reasonably within the control of Localers, including but not limited to any war, terrorism, civil unrest, strikes , severe weather, and other extraordinary circumstances.

9) Personal Data

The subscribed user is informed that his/her personal information entered on the site by means of forms are saved by the Localers host server in a way which complies with the law entitled "Informatique et Libertés" from January the 6th of 1978. The electronic file containing the traveller’s information has also been transmitted to the "CNIL".


The personal information of the subscribed user provided in his user account will only ever be used by Localers in order to satisfy the functional needs of the Localers site and will serve solely as proof of electronic communication.
Localers reserves the right to use this data to send commercial messages related to the Localers site or to its associated services to the subscribed voyager.


The subscribed user has the right can oppose, modify or erase all his personal dates according the Article 34 from the law "Informatiques et Libertés". To use this right, the subscribed user/client must perform the modifications directly on his/her page.

10) Cookie

The user/client is informed that during his/her visits on the site Localers, that a cookie may be installed automatically on their web browser. The user has the right to access this cookie, to withdraw it and make modifications of personal information that has been communicated by the cookie by following the steps described below. To delete cookies, the user must follow the instructions as described by their web browser (found in the tab “Help”)

11) Duration/Suspension/Cancelation

The user/client will be subscribed to the Localers site for an undefined duration. The user may deactivate his/her account at any time, as described in article 3.2.4 as described above. Localers reserves the right to temporarily or permanently suspend or prohibit access to the Localers site to any user/client in case of a violation of the present terms and conditions on behalf of the user.

12) Dispute

The present terms and conditions adhere to French law. In the case of a dispute related to the interpretation, application, termination, or nullity of the present terms and conditions, only courts of competent jurisdiction pertaining to the locality of company headquarters (Paris) will be considered for purposes of litigation, including in the instance of a procedure out of court, regardless of the plurality of defenders.

If you have witnessed an abuse on the Localers site or would like to flag information diffused on the Loclers site please contact our technical staff at : bonjour@localers.com